SERVICE

Full-Process Service System: End-to-End Support from Design to Occupancy

Guided by the core philosophy of "full-chain control and full-cycle service," we has built a comprehensive service system covering the entire real estate development process. From pre-development planning to post-occupancy living, we leverage professionalism and craftsmanship to safeguard every homeowner’s ideal lifestyle.

Pre-Design Services: 

We have assembled an expert team comprising professionals in architectural planning, interior design, and landscape architecture to provide "needs-oriented" pre-design services. By conducting in-depth research into customers’ living habits and integrating local cultural characteristics and climate conditions, we customize full-plan designs—encompassing unit layouts, spatial functions, and community supporting facilities. Through 3D visualization technology, customers can preview the final effect in advance, and we support multiple rounds of plan optimization to ensure the design fully aligns with practical needs.

Customized Production & Prefabricated Construction System: 

We adopt a dual-mode construction approach that combines on-site casting and prefabricated component production. For personalized requirements, we offer customized production services, such as structural adjustments for non-standard unit types and reserved designs for special functional spaces. Relying on our own prefabricated component factory, we realize standardized prefabricated building production, with digital management ensuring millimeter-level precision. Notably, the production cycle for prefabricated components is 30 days, balancing efficiency and quality stability.

On-Site Construction & Quality Control: 

For on-site casting construction, we use an intelligent pouring system and full-process supervision mechanism, strictly adhering to technical standards such as concrete strength testing and steel bar binding specifications. After prefabricated components are delivered to the site via professional transportation, precise installation is carried out using dedicated hoisting equipment—with the main structure installation completed in only 30 days. This significantly reduces on-site wet work and construction errors. The combination of dual construction modes shortens the overall construction period compared to traditional techniques, ensuring efficient project progress.

Material Supply & Logistics Support: 

We have established a direct procurement network covering building material production bases and high-quality suppliers. For building material supply, we control environmental friendliness and durability from the source, with all materials passing third-party testing and test results publicly disclosed. Leveraging a global logistics cooperation network and intelligent scheduling system, we optimize logistics efficiency: building materials for core domestic regions are delivered within 48 hours, while the global transportation time for key components such as prefabricated parts is stably controlled within 30 days. For packaging methods, we use customized protective materials—prefabricated components are additionally equipped with buffer layers and positioning brackets, and building accessories are packaged with moisture-proof and damage-proof materials to fully avoid transportation losses.

Delivery Standards & Cycle: 

We strictly follow delivery standards that exceed industry benchmarks, covering 128 inspection indicators including wall flatness, water and electricity system debugging, and door/window sealing performance. Joint pre-acceptance is conducted with homeowners and third-party institutions to ensure transparent and traceable housing quality. Regarding the delivery cycle from contract signing to handover, multi-story projects take approximately 8-10 months and high-rise projects take 14-18 months—thanks to the efficiency of prefabricated component production, transportation, and installation. Homeowners are notified 30 days in advance to participate in pre-acceptance, allowing sufficient time to address potential issues.

After-Sales Service System: 

After delivery, we provide a "1+3+5" full-cycle service: 1-year decoration warranty covering free repairs for basic issues such as wall defects and pipeline problems; 3-year regular on-site maintenance for water/electricity systems and security systems; and 5-year warranty for the main structure. We have a 24-hour service hotline and online maintenance application platform—emergency issues receive a response within 2 hours and are resolved within 24 hours, while routine requests are addressed within 48 hours. Additionally, we regularly organize community maintenance seminars and equipment inspection days to ensure worry-free living.

From design blueprints to warm homes, [Company Name] integrates clear timeliness standards, strict quality control, and a full-process service closed loop—infusing professionalism into every link, and ensuring "peace of mind, convenience, and comfort" run through the entire process from home purchase to occupancy.